Made in Sweden
PRIVACY POLICY
Introduction
At Cavito Equestrian, we value your privacy and are committed to protecting your personal information. This policy describes how we collect, use, share and protect your personal information when you visit our website or shop with us.
What personal data we collect
We collect and process personal data that you provide to us:
Contact information: name, address, email address and telephone number.
Payment details: card number and invoice information via secure payment services.
Order information: details about products you purchased and delivery information.
Account information: if you create an account, we save your login details and preferences.
We may also collect technical information via cookies, such as IP address and browsing history.
How we use your personal data
We use personal data to:
Process and deliver your orders.
Manage payments and returns.
Communicate with you regarding your order or support issues.
Send marketing and newsletters, only with your consent.
Improve our website and customer experience through analytics and statistics.
Legal basis for processing
We process your personal data based on:
Fulfillment of contracts (e.g. to deliver an order).
Consent (for newsletters and marketing).
Legal obligations (e.g. accounting laws).
How we share your personal data
We share your personal data only with trusted third parties to fulfill our services:
Payment services (e.g. Klarna or PayPal).
Shipping company (e.g. PostNord or DHL).
Technical providers who operate our website.
We never sell your information to third parties.
How long do we store your personal data?
At Cavito Equestrian, we process information about you as a customer in order to provide the best service and we retain your information for as long as the information is necessary to fulfill the purposes for which the information was originally collected. The information is retained for the period required by applicable law.
Personal data regarding customers in connection with purchases and customer service matters:
With regard to your purchase, order, and usage history, to the extent we have not anonymized your information, we will delete such history 5 years after the transaction date.
Data related to a customer service case is saved until it is closed or deleted, otherwise 5 years from the completion of the purchase transaction, if the case is linked to a purchase.
Personal data regarding members of the Cavito community:
As a member of the Cavito community, Cavito Equestrian will store relevant and up-to-date information related to your membership/account for as long as you choose to remain a member. If you no longer wish to be a member, we will delete your information no later than 6 months after we receive your notice of termination, unless the information must be processed to comply with legal requirements. If you have been inactive (i.e. have not made any registered purchases or logged into your member page) for 5 years, we will delete your account and thereby remove all personal data that is legally possible.
Your rights
You have the right to:
Request a copy of the personal data we hold about you.
Get incorrect information corrected.
Request that we delete your data (with certain legal exceptions).
Object to direct marketing.
Please contact us through customer service at info@cavitoequestrian.com if you wish to exercise any of your rights.
Security of your data
Vi vidtar lämpliga tekniska och organisatoriska åtgärder för att skydda dina personuppgifter mot obehörig åtkomst, förlust eller förstörelse.
Cookies
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Responsibility for your personal data